Our Services
Attendant Outreach
Independent Living Waterloo Region (ILWR) provides Attendant Outreach Services to adults with physical disabilities in their home, school, or workplace. Our Attendant Outreach Services include:
- Non-medical personal support
- Essential homemaking tasks
- Safety checks
- Medication reminders and assistance
Please Note: There is currently a waitlist for Outreach Services. Applicants are ranked according to their needs, staffing and service hours available.
ILWR’s Attendant Outreach Services are based on your individual needs and preferences.
Our Attendants are trained to assist with personal care activities. If your Service Plan includes assistance with controlled acts or complex needs, we will arrange consumer-specific training. Controlled acts may include bowel routines, intermittent catheterization, tracheostomy care or suctioning, medication assistance, or blood glucose monitoring.
There are no maximum hours in Outreach. Hours will be based on identified personal care needs; and within budgetary and/or staffing capacity. Outreach services are provided between the hours of 6am and 11pm.
ILWR focuses primarily on personal support services. We will assist with essential housekeeping that fits around your personal care. Should you require additional cleaning and homemaking services, we can refer you to community resources for further support.
Personal Care
Services
Our focus is to assist you with personal care activities such as…
- Grooming and hygiene
- Skin care
- Bathing and washing
- Medication assistance
- Dressing and undressing
- Oral care
- Positioning, mobility, and transferring
- Toileting
- Assistance with eating
Homemaking and
Other Tasks
Essential homemaking tasks ILWR can assist you with may include…
- Safety checks/reassurance services
- Light housekeeping
- Light meal preparation
- Assistance with essential communication
- Active or passive Range of Motion (ROM) exercises
- Support to access community resources
Eligibility and Application
Learn more about eligibility and to apply for services by clicking the button below.
